Amenity Group Pty Ltd Digital Subscription Terms and Conditions
- Intellectual Property
- Intellectual Property: All intellectual property associated with our services, including but not limited to software, content, trademarks, and logos, are owned by us or our licensors. You may only use these materials as expressly authorized by us.
- Access to Intellectual Property: Upon payment, you will be granted access to the specified intellectual property associated with our services. This access is non-transferable and is solely for your personal or business use as permitted by the terms outlined herein.
- Non-Refundable Payments: Payments made for our services are non-refundable once processed. We do not offer refunds for any reason, including but not limited to dissatisfaction with the service or cessation of use.
- Payment Authorization: By providing payment information, you authorize us to charge the specified amount for the selected services. You agree to provide accurate and complete payment information and to promptly update such information if it changes.
- Service Usage: You agree to use our services only for lawful purposes and in accordance with these terms and any applicable laws and regulations. You may not use our services to infringe upon the rights of others or engage in any illegal or unauthorized activity.
- Termination of Services: We reserve the right to terminate or suspend access to our services at any time, with or without cause, and without prior notice. In the event of termination, you will not be entitled to any refund of payments made.
- Modification of Terms: We reserve the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes. Your continued use of our services after any modifications indicates your acceptance of the updated terms.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
- By accessing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access or use our services.
- About Digital Subscriptions
- A digital subscription provides you with unlimited access to our Discord Server and its information and resources.
- In order to create or activate your digital subscription, you will be required to create and/or link your subscription to an email address and Discord account. The login details associated with your digital membership and/or digital subscription including username and password must not be shared with any other person.
- If any misuse of your login details is detected or suspected by Amenity (including the concurrent use of your login details and/or the use of your login details on more than the maximum allowable concurrent sessions), your subscription may be terminated and you will not be eligible for a refund.
- When subscribing to Amenity you agree to adhere to the rules outlined in the server which can be found here: https://discord.com/channels/644659593670033418/644660129257488445 Amenity reserves the right to cancel your membership at anytime if you are suspected or deemed to have breached these rules and you will not be eligible for a refund.
- Processing and Payment
- Amenity will process your digital subscription purchase as promptly as possible. Your payment details must be verified before your subscription can be activated.
- If your initial payment authorisation is revoked, your subscription will be terminated. We reserve the right to reject any subscription order at any time.
- Digital subscriptions renew automatically unless you cancel via our self-service dashboard (https//dashboard.amenityio.com). Payment for digital subscriptions will be direct debited from your provided credit or debit card.
- It is your responsibility to provide valid payment details, and ensure that your payment details are up to date. You can manage these online through the dashboard (https//dashboard.amenityio.com).
- If your credit card expires or your payment method is otherwise invalid, your subscription may automatically be cancelled and unlimited access revoked.
- Once you have subscribed to our digital service your subscription is non-refundable as you have gained access to our intellectual property.
- If for some unforeseen reason your complete access to our services is unavailable for a continuous period of more than 24 hours you may be eligible for a credit of a pro-rated amount for the period of the service outage. For avoidance of doubt if you are unable to access our services due to problems not related to Amenity then you are not eligible for a refund or credit of any nature.
- Pricing
- When you purchase a digital subscription, you agree to pay the price stated at the time of your order. You also agree to the billing frequency specified at the time of your order.
- Any discount eligibility is determined at the time of order. Discounts cannot be applied retrospectively. All prices are in Australian Dollars (AUD).
- Amenity reserves the right to change the prices and fees at any time. We will provide you with 14 days' notice if the regular rate of a digital subscription changes from what was stated at the time of your order.
- Price changes will take effect from your next billing date after the notice period. If You do not wish to continue your Digital Subscription at the revised price, you may cancel your subscription before the end of your current direct debit pay cycle. See clause 11.
- Third party fees and charges
- If you have purchased your digital subscription through a third party (not directly through Amenity), these Digital Subscription Terms and Conditions of Sale may not apply to you. Amenity is not liable to you for any claims related to purchases made through third parties. Please contact the third party directly to address these claims.
- When you use your digital subscription, you may incur other additional changes, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
- Any purchases made through promotions to other resources or information outside of Amenity, are made at your sole discretion and Amenity bares no responsibility on these products and/or services.
- Promotions
- Amenity may at times offer special promotions and offers. The specific terms and conditions of each offer will be stated at the time of the promotion and will apply in addition to these Digital Subscription Terms and Conditions. In the event of any inconsistency between the terms and conditions of a special offer and these Digital Subscription Terms and Conditions, these Digital Subscription Terms and Conditions will apply.
- You may be required to provide your payment details when you sign up for a promotion. If this is a debit/credit card offer, your subscription will be automatically renewed after your initial payment at the standard subscription rate unless you cancel.
- From time to time Amenity offers promotional items with its digital subscriptions. From time to time and at its discretion, Amenity will communicate with its subscribers about the availability of such items and how to redeem them.
- From time to time Amenity offers promotional pricing that will apply for the term agreed when accepting that promotional offer. Pricing will automatically resume at your standard subscription rate unless you cancel.
- Cancellations and refunds
- To cancel your subscription, you can do so on the dashboard (https//dashboard.amenityio.com).
- When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period. You will continue to have the same access and benefits until the end of your current billing period.
- Digital subscriptions are non-refundable except in cases of demonstrated hardship or in accordance with the Australian Consumer Law or a consumer guarantee under it.
- Amenity right to change digital products
- Amenity reserves the right to modify the content, inclusions, type and availability of any digital product at any time. In the event your subscription package changes, you will be given 14 days notification prior to when you would need to make a decision to cancel and not be affected. Your package change will automatically take place from your next billing cycle.
- We reserve the right under special circumstances to enable free access to our subscriber content for a limited period of time. During this time subscribers will not be eligible for a refund.
- If any or all of our digital products are temporarily unavailable, you will not automatically be entitled to receive a refund. We reserve the right to issues refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
- Trial terms
- If we grant you access to a free trial subscription and you do not cancel or opt out of the trial prior to the expiry of the term, you will automatically be converted to a paid subscription upon expiry of the term. You may cancel or opt out of the trial by using the dashboard (https//dashboard.amenityio.com).
- For discounted promotional trial offers, any charges for the duration of the trial period will be paid immediately upon purchase and are non-refundable.
- Disclaimers
- You agree that any errors made in entering your contact information and order details are your responsibility and Amenity is not liable for any consequences that may arise as a result of such errors or incorrect information, including but not limited to sending the subscription to the address as notified by you.
- To the extent permitted by law, Amenity is not liable to you for any loss or damage incurred by you in connection with your subscription, whether direct, consequential, special, indirect or other loss or damage. In any event, Amenity’s maximum liability to you is limited to the value of the subscription fees paid within the previous twelve months.
- Your Obligations
- It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with a direct debit request.
- It is your responsibility to report to Amenity if digital subscriptions continue to be made and/or payments continue to be deducted, if you believe a cancellation should have been processed.
- It is your responsibility to check your account statements to verify that the amounts debited from your account are correct and notify Amenity if you believe you are being billed incorrectly.
- Amenity will not refund past subscription payments if a subscriber has failed to contact Amenity directly to cancel, or to report unexpected payments or non-delivery.
- General
- You agree that all subscriptions provided, benefits accepted or offers made by Amenity shall be deemed to be provided in Australia, notwithstanding your location, and the terms of such subscriptions, benefits and offers shall be governed exclusively by Queensland law, and the Courts of Queensland shall have exclusive jurisdiction to determine any such matters that may arise involving or alleged to involve Amenity.
- You acknowledge that these Digital Subscription Terms and Conditions may be modified by Amenity from time to time, including but not limited to terms relating to fees and charges, cancellation and modifying your subscription.
- Definitions
- In these terms and conditions:
"Amenity", "AmenityIO", "we" or "us" means Amenity Group Pty Ltd.
"Subscriber", "Customer" or "You" means a person who is a subscriber to the Amenity Discord Group.